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First, Break All The Rules: What the World's Greatest Managers Do Differently

First, Break All The Rules: What the World's Greatest Managers Do Differently The greatest managers in the world seem to have little in common. They differ in sex, age, benefit company management pharmacy and race. They employ vastly different styles benefit company management pharmacy and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham benefit company management pharmacy and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find benefit company management pharmacy and keep the best employees, using pay, benefits, promotions, benefit company management pharmacy and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting benefit company management pharmacy and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham benefit company management pharmacy and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her—they define the right outcomes rather than the right steps; how they motivate people—they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people—they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research—which initially generated thousands of different survey questions on the subject of employee opinion—finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick benefit company management pharmacy and to prove the link between employee opinions benefit company management pharmacy and productivity, profit, customer satisfaction, benefit company management pharmacy and the rate of turnover. There are vital performance benefit company management pharmacy and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation. Please note: This product is only available for online purchase benefit company management pharmacy and is not available for phone order purchase or at FranklinCovey retail store locations. This product will be shipped separately from our regular products. Please allow 7-10 business days for order processing benefit company management pharmacy and then add applicable sh
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Good To Great: Why Some Companies Make the Leap and Others Don't

Good To Great: Why Some Companies Make the Leap benefit company management pharmacy and Others Don't The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time benefit company management pharmacy and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity benefit company management pharmacy and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins benefit company management pharmacy and his research team identified a set of elite companies that made the leap to great results benefit company management pharmacy and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, benefit company management pharmacy and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data benefit company management pharmacy and thousands of pages of interviews, Collins benefit company management pharmacy and his crew discovered the key determinants of greatness—why some companies make the leap benefit company management pharmacy and others don't. The Findings The findings of the Good to Great study will surprise many readers benefit company management pharmacy and shed light on virtually every area of management strategy benefit company management pharmacy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel benefit company management pharmacy and the Doom Loop: Those who launch radical change programs benefit company management pharmacy and wrenching restructurings will almost certainly fail to make the leap. "Some of the key concepts discerned in the study," comments Jim Collins, "fly in the face of our modern business culture benefit company management pharmacy and will, quite frankly, upset some people." Perhaps, but who can afford to ignore these findings? Please note: This product is only available for online purchase
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